Good questions

Frequently Asked Questions

Where does the data reside?

Core data is in customer CRM platform; auxiliary data stored in Canada (other regions available on request)

Do you train on my data? What about AI privacy?

No data used to train the AI / Large Language Models (LLMs). We are LLM agnostic, meaning we use multiple LLMs throughout the Datascout platform and actively monitor their Privacy Policies. We are able to switch providers instantly should their policies change.

What does Datascout integrate with?

Works with anything in activity log and custom tables

How many Users?

Unlimited

Who sends emails?

Datascout, integrated with your domain so your email is the sender

What LLMs does Datascout use?

Uses multiple LLMs — not tied to a single vendor

What is the difference between AI-personalized and templated emails?

AI-personalized emails are written individually for each recipient, drawing on what Datascout knows about that member or donor, so every message is unique. Templated emails send one message to your whole list, so every recipient sees the same thing. You can still use AI to help write and design them, which makes them ideal for newsletters, announcements, and event invitations.