Pricing

Add-ons and services

Everything you can add to a Datascout plan, what it costs, and what you get. Prices are per month unless stated, and in the same currency as your plan.

Pricing effective 15 October 2026. Looking for plans? See pricing.

Included with every plan

Self-serve configuration

Datascout is built to be run by your own team. Custom tags, segments, Concierge Expert scoping and engagement journeys are all configured in the app, with product documentation and in-app guidance behind them, and the standard support channel for questions. Nothing on this page is required to run the product. These are options for teams who would rather hand some of that work to us, or who need more capacity than their plan carries.

Email capacity

The most common addition. Buy capacity in advance and hold it for the term, or let volume run over and settle it afterwards.

Email Bundle

$100 /mo

What you get: 10,000 additional templated or bulk emails a month on top of your plan allowance.
Available: Up to 6 bundles, for 60,000 additional emails a month.
Over the allowance: $25 per 1,000 beyond the capacity you hold, billed in arrears. At $10 per 1,000, holding the capacity in advance is always the cheaper route.

Please note: This covers templated and bulk email volume. AI-personalized emails are counted separately against your plan’s allowance and are not affected by this bundle.

Seasonal Email Burst

$450 /45 days

What you get: Up to 50,000 additional emails across a 45-day window.
Available: Once per contract year.
Best for: A conference, an annual renewal push or another known peak, without carrying the capacity for the rest of the year.

Capacity

Add capacity in small increments at any point in your term.

Custom Tag Pack

$150 /mo

What you get: 5 additional custom tags, each written back to your system of record so the values live where the rest of your member data lives, not only in Datascout.
Available: Up to 3 packs, for 15 custom tags in total.
Setup: $450 one time per pack if you would like us to design the taxonomy with you: definition, tuning and validation against a sample of your data. Teams configuring their own tags pay nothing extra.

Concierge Expert

$150 /mo each

What you get: An additional Concierge Expert with its own knowledge sources, tone and escalation path, scoped to a single subject area.
Available: Up to 2 additional Experts.
Why more: Answer quality holds up better when each Expert covers one area. A single Expert fielding membership, CPD and events questions answers all three less well than three scoped Experts would.

Configuration help

For teams who would rather we built the configuration than built it themselves.

Configuration Block

$2,000 /10 hours

What you get: Ten hours of Datascout configuration work, drawn down as you need it: custom tag definition and mapping, segment building, Concierge Expert knowledge scoping, and engagement journey setup.
Term: Twelve months from purchase.
Best for: Getting a new configuration stood up quickly, or a defined piece of work your team would rather not take on.

Data services

Scoped against your database and quoted individually. Talk to us if either of these is of interest.

Data Clean-Up

What it is: A correction pass across your existing member data. Duplicate records are identified and merged, stale and conflicting values are resolved, and formats are normalized so the same field means the same thing on every record.
How it runs: A sample pass first so you can see what it finds, then a review where your team accepts or rejects by field, then the write-back to your system of record.
Best for: A database you have stopped trusting. You receive a record of what was wrong alongside the corrected data, so the result is auditable rather than a black box.

Bulk Profile Enrichment

What it is: A single enrichment pass that fills gaps rather than fixing errors. Role, organization, seniority, interests and missing contact fields are inferred across your whole database, not only the records Datascout has already seen, and tagged for review.
How it runs: A sample pass first, then a field-level confidence report, a review where your team accepts or rejects by field, then the write-back to your system of record.
Best for: Segmentation that keeps falling over because too many records are missing the field you want to segment on.

Both are one-time pieces of work, scoped and quoted against the size and condition of your database.

How add-ons are billed

Item	Price	Available	Billing
Email Bundle (10,000 emails)	$100/mo	Up to 6 bundles	Monthly, on your plan cycle
Email over the allowance	$25 per 1,000	As used	In arrears
Seasonal Email Burst	$450	Once a year	One time, 45-day window
Custom Tag Pack (5 tags)	$150/mo	Up to 3 packs	Monthly, on your plan cycle
Tag taxonomy design	$450	Per pack	One time
Concierge Expert	$150/mo	Up to 2 extra	Monthly, on your plan cycle
Configuration Block (10 hours)	$2,000	Any time	One time, 12-month term
Data Clean-Up	Contact us	By scope	One time
Bulk Profile Enrichment	Contact us	By scope	One time

Recurring add-ons bill alongside your plan on the same annual cycle. Anything added mid-term is pro-rated to your renewal date, and changes to recurring add-ons take effect at renewal.

Adding any of these

Talk to your Datascout contact and we will add it to your next invoice, pro-rated to your renewal date. If you are not sure which of these you need, a short call through your configuration is usually quicker than reading the page.

Talk to us

Pricing effective 15 October 2026 and subject to change at renewal.